How to delete your data

You are always in control of your data. Here is how to remove it.

Disconnect a single platform

• Go to Accounts.
• Click Disconnect next to the account. Its access token is removed from our systems right away.
• You can also remove our access from the platform itself: Facebook and Instagram (Settings → Apps and websites), Google/YouTube (Google security settings), or TikTok (Settings and privacy → Security → Manage app permissions). When you do, we delete that platform's connections and data from Sowloop: Facebook and Instagram straight away, YouTube within 30 days (usually within a day).

Delete your whole account

• Go to Settings.
• Under Delete my account, type DELETE and confirm.
• Straight away, we revoke our access at YouTube, TikTok, Facebook and Instagram, and permanently delete your account, connected channels and their access tokens, all your posts (scheduled ones included), every video you uploaded to us and any AI apps you connected. Backups are overwritten within 30 days.
• We keep only your payment history, if you paid for a plan, because tax law requires it.
• Posts already published stay on your social accounts until you remove them there.

Can't sign in?

Email privacy@sowloop.com from the address on your account, and we will delete your data within 7 days and confirm by email.